# What is Loop Subscriptions, and how is it different from Loop Returns (they are NOT the same company)?

Reviewed by Martin Dejnicki, Director of SEO & AI Search · facts verified October 9, 2026 · canonical: https://deploi.ca/shopify/faq/loop-subscriptions-vs-loop-returns

## Short answer

Loop Subscriptions is Loop Solutions Inc's Shopify subscription app, free to 50 active subscriptions, then $99 a month plus 1.0% or $399 plus 0.75% per transaction ([Shopify App Store](https://apps.shopify.com/loop-subscriptions), October 2026). Loop Returns & Exchanges, free or from $155 a month, is another company's returns app, because the App Store lists it under a different developer, Loop ([Shopify App Store](https://apps.shopify.com/loop-returns), [Loop Returns pricing](https://www.loopreturns.com/pricing/)).

- **Loop Subscriptions developer:** Loop Solutions Inc. Listed with a Wilmington, Delaware address and the website loopwork.co; loopsubscriptions.com now redirects there (October 2026) ([Loop Solutions Inc, Loop Subscriptions App on the Shopify App Store](https://apps.shopify.com/loop-subscriptions); [Loop Solutions Inc, Loop Subscriptions Pricing: From $99/mo, $0 Per-Order Fees](https://www.loopwork.co/pricing))
- **Loop Returns developer:** Loop, of Columbus, Ohio. Listed as Loop with a Columbus, Ohio address and the website loopreturns.com (October 2026) ([Loop, Loop Returns & Exchanges on the Shopify App Store](https://apps.shopify.com/loop-returns))
- **Loop Subscriptions pricing:** Free to 50, then $99 or $399 a month. Starter adds 1.0% and Pro 0.75% of each transaction, with no per-order charge; Enterprise pricing is custom (October 2026) ([Loop Solutions Inc, Loop Subscriptions App on the Shopify App Store](https://apps.shopify.com/loop-subscriptions); [Loop Solutions Inc, Loop Subscriptions Pricing: From $99/mo, $0 Per-Order Fees](https://www.loopwork.co/pricing))
- **Loop Returns pricing:** Free, or from $155 or $340 a month. Checkout+ is free; Loop's pricing page says Essential starts at $155 a month and Advanced at $340, which adds Shop Now, instant exchange, bonus credit and fraud prevention (October 2026) ([Loop, Loop Returns & Exchanges on the Shopify App Store](https://apps.shopify.com/loop-returns); [Loop Returns, Pricing](https://www.loopreturns.com/pricing/))

## Deploi's call

Loop Subscriptions is Loop Solutions Inc's subscription app and Loop Returns is a different company's returns app, so write the developer's name into the vendor record, not the product name.

**BUY: Shortlist Loop Subscriptions when**

- Retention depth is the job, which our Loop Subscriptions versus native record scores BUY ([Deploi Build vs. Buy](https://deploi.ca/shopify/build-vs-buy/loop-subscriptions-vs-native), October 2026).
- You want bundles and a cancel flow on one entry plan; Loop Subscriptions' $99 Starter plan lists both ([Loop Subscriptions on the Shopify App Store](https://apps.shopify.com/loop-subscriptions), October 2026).
- You want a vendor outside the Recharge and Skio deal, which the same record counts as a point for Loop Subscriptions ([Deploi Build vs. Buy](https://deploi.ca/shopify/build-vs-buy/loop-subscriptions-vs-native), October 2026).

**DEPENDS: Shortlist Loop Returns instead when**

- The brief is about refunds that should become exchanges; our Loop Returns record scores it BUY for exchange revenue ([Deploi Build vs. Buy](https://deploi.ca/shopify/build-vs-buy/loop-returns-vs-native-returns), October 2026).
- You need instant exchange, bonus credit or fraud prevention, which Loop Returns lists on its $340 Advanced plan ([Loop Returns on the Shopify App Store](https://apps.shopify.com/loop-returns), October 2026).

## Why do Loop Subscriptions and Loop Returns get confused?

Loop Subscriptions and Loop Returns get confused because both are Shopify apps named Loop that work after the sale, one on recurring orders and one on returns. They come from different developers. The Shopify App Store lists Loop Subscriptions under Loop Solutions Inc, with a Wilmington, Delaware address ([Loop Subscriptions on the Shopify App Store](https://apps.shopify.com/loop-subscriptions), October 2026). It lists Loop Returns & Exchanges under Loop, with a Columbus, Ohio address ([Loop Returns on the Shopify App Store](https://apps.shopify.com/loop-returns), October 2026). So a shortlist built from memory can merge two vendors under one name, and procurement finds out at contract stage. [Where Loop Subscriptions sits beside Shopify's free app, Recharge and Skio](https://deploi.ca/shopify/faq/shopify-subscriptions-vs-recharge-skio-loop) covers the wider subscription choice.

## How do Loop Subscriptions and Loop Returns compare on plans and prices?

Loop Subscriptions charges a monthly plan plus a share of each subscription transaction, while Loop Returns lists only monthly plans, so the two bills grow differently. Loop Returns' own pricing page says those plans start at $155 and $340 a month ([Loop Returns pricing](https://www.loopreturns.com/pricing/), October 2026). Loop Subscriptions' own pricing page lists four plans: Free Forever up to 50 active subscriptions, Starter, Pro and a custom Enterprise plan ([Loop Subscriptions pricing](https://www.loopwork.co/pricing), October 2026).

**Loop Subscriptions and Loop Returns differ in developer, website, job and price model**

| What to check | Loop Subscriptions | Loop Returns & Exchanges |
| --- | --- | --- |
| Developer on the Shopify App Store | Loop Solutions Inc | Loop |
| Listed address | Wilmington, Delaware | Columbus, Ohio |
| Website on the listing | loopwork.co | loopreturns.com |
| What it runs | Recurring orders, bundles, cancel flows, payment recovery | Returns, exchanges, tracking, order editing |
| Free plan | Free Forever, up to 50 active subscriptions | Checkout+ |
| Paid plans (USD a month) | Starter $99, Pro $399 | Essential from $155, Advanced from $340 |
| Transaction fee | 1.0% on Starter, 0.75% on Pro, no per-order charge | None listed |
| App Store rating | 5.0 from 781 reviews | 4.6 from 446 reviews |

Sources: [Loop Solutions Inc, Loop Subscriptions App on the Shopify App Store](https://apps.shopify.com/loop-subscriptions); [Loop Solutions Inc, Loop Subscriptions Pricing: From $99/mo, $0 Per-Order Fees](https://www.loopwork.co/pricing); [Loop, Loop Returns & Exchanges on the Shopify App Store](https://apps.shopify.com/loop-returns); [Loop Returns, Pricing](https://www.loopreturns.com/pricing/). Verified October 9, 2026.

## Which Loop belongs on which shortlist?

Loop Subscriptions belongs on a subscription shortlist and Loop Returns on a returns shortlist, because the two apps answer different questions. Loop Subscriptions' $99 Starter plan lists fixed and build-your-own bundles, personalized cancellation flows and 15 retries on failed payments. Its Pro plan adds prepaid subscriptions ([Loop Subscriptions on the Shopify App Store](https://apps.shopify.com/loop-subscriptions), October 2026). Loop Subscriptions' App Store listing and the Pro card on its pricing page put gift subscriptions on Pro too. The pricing page's comparison table marks them on every plan ([Loop Subscriptions pricing](https://www.loopwork.co/pricing), October 2026). So confirm gifting with Loop Solutions Inc before you sign. Loop Returns' $340 Advanced plan adds instant exchange, bonus credit and fraud prevention ([Loop Returns on the Shopify App Store](https://apps.shopify.com/loop-returns), October 2026).

Deploi scores each app against Shopify's free tools in its own record. [The Loop Subscriptions record](https://deploi.ca/shopify/build-vs-buy/loop-subscriptions-vs-native) scores Loop Subscriptions BUY for retention depth and WAIT on native for simple replenishment. [The Loop Returns record](https://deploi.ca/shopify/build-vs-buy/loop-returns-vs-native-returns) scores Loop Returns DEPENDS, which means buy it for exchange revenue and keep Shopify's native returns for the basic return loop (both October 2026). For a box business, [the subscription box shortlist](https://deploi.ca/shopify/faq/subscription-box-app-vs-simple-recurring-orders) is the next read.

## What should finance check when both Loop apps are installed?

Finance should tag each Loop app by developer and price model, because both can sit in one app-spend review under the same name. In our judgment, running both is ordinary: Loop Subscriptions bills recurring orders, and Loop Returns handles what comes back.

1. **Record the developer** exactly as the Shopify App Store shows it: Loop Solutions Inc for Loop Subscriptions, Loop for Loop Returns.
1. **Record the domain**: loopwork.co for Loop Subscriptions, loopreturns.com for Loop Returns.
1. **Record the price model**: a share of each subscription transaction on Loop Subscriptions' Starter and Pro plans, against Loop Returns' monthly plans, which start at $155 ([Loop Returns pricing](https://www.loopreturns.com/pricing/), October 2026).
1. **Update old vendor files**, because loopsubscriptions.com now redirects to loopwork.co, whose pricing page names Loop Solutions in its footer ([Loop Subscriptions pricing](https://www.loopwork.co/pricing), October 2026).

## Deploi's point of view

**What we've seen.** App-spend audits are where this surfaces, usually when a finance lead is asked to justify a percentage-of-revenue line they thought was a returns tool.

**Where we disagree.** Roundup posts treat "Loop" as one brand with two products. It isn't, and the redirect to loopwork.co makes the distinction easier to verify than it was last year.

**What this page adds.** That Loop Subscriptions and Loop Returns are two companies, with each one's App Store developer, listed address, website, plans and price model side by side.

## When this answer changes

- Loop Subscriptions or Loop Returns changes its plans, prices or transaction fees on the Shopify App Store.
- Either Loop app changes its developer name, website or owner.
- loopsubscriptions.com stops redirecting to loopwork.co.
- Loop Subscriptions joins another subscription vendor, as Recharge announced in April 2026 that Skio is joining it.

## Sources

1. [Loop Solutions Inc, Loop Subscriptions App on the Shopify App Store](https://apps.shopify.com/loop-subscriptions), checked October 9, 2026
2. [Loop Solutions Inc, Loop Subscriptions Pricing: From $99/mo, $0 Per-Order Fees](https://www.loopwork.co/pricing), checked October 9, 2026
3. [Loop, Loop Returns & Exchanges on the Shopify App Store](https://apps.shopify.com/loop-returns), checked October 9, 2026
4. [Loop Returns, Pricing](https://www.loopreturns.com/pricing/), checked October 9, 2026
5. [Deploi Build vs. Buy, Loop Subscriptions vs. Native: What Do the Fees Buy?](https://deploi.ca/shopify/build-vs-buy/loop-subscriptions-vs-native), checked October 9, 2026, Deploi research
6. [Deploi Build vs. Buy, Loop Returns vs. Native Shopify Returns: Which Do You Need?](https://deploi.ca/shopify/build-vs-buy/loop-returns-vs-native-returns), checked October 9, 2026, Deploi research