# What subscription features does Shopify's native Subscriptions app NOT cover that force an upgrade to Recharge or Skio?

Reviewed by Martin Dejnicki, Director of SEO & AI Search · facts verified October 9, 2026 · canonical: https://deploi.ca/shopify/faq/shopify-subscriptions-missing-features

## Short answer

Shopify Subscriptions forces an upgrade only for bundles, which "aren't compatible" with it ([Shopify Help Center](https://help.shopify.com/en/manual/products/purchase-options/subscriptions/shopify-subscriptions/considerations), October 2026), and for retention tools such as cancellation saves ([Shopify Help Center](https://help.shopify.com/en/manual/products/purchase-options/subscriptions/shopify-subscriptions/customer-experience)) and prepaid or gift subscriptions ([Shopify Help Center](https://help.shopify.com/en/manual/products/purchase-options/subscriptions/shopify-subscriptions/manage-subscriptions/add-edit-plans)). Draft orders, local payment methods and gift-card renewals stay limited on Recharge and Skio, because those limits bind every app on Shopify's checkout ([Shopify Help Center](https://help.shopify.com/en/manual/products/purchase-options/subscriptions/considerations)).

- **Native-only hard stop:** Bundles. Shopify: "Bundles aren't compatible with the Shopify Subscriptions app." Recharge Plus and Skio sell their own bundle features (October 2026) ([Shopify Help Center, Shopify Subscriptions app eligibility considerations](https://help.shopify.com/en/manual/products/purchase-options/subscriptions/shopify-subscriptions/considerations); [Recharge, Subscription pricing plans for every stage of growth](https://getrecharge.com/pricing/); [Skio, Skio, a Recharge Company on the Shopify App Store](https://apps.shopify.com/skio))
- **Limits every app inherits:** Draft orders, B2B, gift-card renewals. Shopify lists them for subscriptions on any app, and Recharge lists draft orders, B2B wholesale, Klarna, iDEAL and Sofort as incompatible (October 2026) ([Shopify Help Center, Considerations and payment gateways for subscription products](https://help.shopify.com/en/manual/products/purchase-options/subscriptions/considerations); [Recharge, Shopify Checkout Integration feature compatibility](https://support.getrecharge.com/hc/en-us/articles/1500001312181-Shopify-Checkout-Integration-feature-compatibility); [Shopify Help Center, Requirements and considerations for using B2B](https://help.shopify.com/en/manual/b2b/getting-started/considerations))
- **Native retention tools:** Pause, skip, cancel, payment retries, four metrics. Customers resume, skip, pause or cancel, and cancelling ends billing at once; failed payments retry on a schedule you set; the app's analytics show revenue and new, active and canceled subscriptions (October 2026) ([Shopify Help Center, Shopify Subscriptions customer experience](https://help.shopify.com/en/manual/products/purchase-options/subscriptions/shopify-subscriptions/customer-experience); [Shopify Help Center, Shopify Subscriptions analytics overview](https://help.shopify.com/en/manual/products/purchase-options/subscriptions/shopify-subscriptions/analytics); [Shopify Help Center, Managing Shopify Subscriptions app settings](https://help.shopify.com/en/manual/products/purchase-options/subscriptions/shopify-subscriptions/manage-subscriptions/manage-app-settings))
- **Recharge plan with bundles:** Plus, $499 a month + 1.34% + 19¢, 12-month term. Starter at $99 a month + 1.49% + 19¢ already lists Smart Cancellation Prevention and Failed Payment Recovery; customizable bundles start on Plus (October 2026) ([Recharge, Subscription pricing plans for every stage of growth](https://getrecharge.com/pricing/))

## Deploi's call

Only two gaps in Shopify Subscriptions force an upgrade to Recharge or Skio: bundles and retention tooling. The rest of Shopify's documented limits follow you onto the paid app, because they belong to Shopify's checkout. Teams upgrade for retention tooling and then justify the upgrade with bundles.

**WAIT: Stay on Shopify Subscriptions when**

- Your program is replenishment whose only recovery need is retrying failed payments, which Shopify Subscriptions does on a schedule you set ([Shopify Help Center](https://help.shopify.com/en/manual/products/purchase-options/subscriptions/shopify-subscriptions/manage-subscriptions/manage-app-settings), October 2026).
- Your blocker is draft orders, business-to-business (B2B) ordering or payment methods such as Klarna, iDEAL or Sofort, because Recharge lists all three as incompatible too ([Recharge Help Center](https://support.getrecharge.com/hc/en-us/articles/1500001312181-Shopify-Checkout-Integration-feature-compatibility), October 2026).
- Gifting means renewals paid by gift card, which Shopify gift cards don't cover on Recharge either ([Recharge Help Center](https://support.getrecharge.com/hc/en-us/articles/1500001312181-Shopify-Checkout-Integration-feature-compatibility), October 2026).

**BUY: Pay for Recharge or Skio when**

- Curated boxes need a bundle feature, which Recharge sells from its $499 Plus plan on a 12-month term ([Recharge pricing](https://getrecharge.com/pricing/), October 2026).
- Subscribers leave with no save step, because Shopify Subscriptions ends billing the moment they cancel ([Shopify Help Center](https://help.shopify.com/en/manual/products/purchase-options/subscriptions/shopify-subscriptions/customer-experience), October 2026).
- You want a cancel flow and a box builder on one plan; Skio's $599 plan lists both ([Skio on the Shopify App Store](https://apps.shopify.com/skio), October 2026).

## Which gaps in Shopify Subscriptions force an upgrade to Recharge or Skio?

Two gaps in Shopify Subscriptions force an upgrade to Recharge or Skio: bundles, and retention tooling such as cancellation saves and prepaid or gift subscriptions. Shopify says "Bundles aren't compatible with the Shopify Subscriptions app" ([Shopify Help Center](https://help.shopify.com/en/manual/products/purchase-options/subscriptions/shopify-subscriptions/considerations), October 2026), so a curated box can't run on the free app at all. Shopify's plan form sets a delivery frequency, a discount, a billing day and an order limit, with no prepaid or gift option ([Shopify Help Center](https://help.shopify.com/en/manual/products/purchase-options/subscriptions/shopify-subscriptions/manage-subscriptions/add-edit-plans), October 2026). Retention tooling appears on no compatibility list, and in our judgment it drives most upgrades.

The rest of Shopify's list is a different kind of limit. Draft orders, gift cards, payment methods and order edits sit on Shopify's considerations page for all subscription products, which also covers third-party apps ([Shopify Help Center](https://help.shopify.com/en/manual/products/purchase-options/subscriptions/considerations), October 2026). So Recharge and Skio inherit those limits, which means paying for either one doesn't remove them. [Shopify's free app against Recharge, Skio and Loop on cost](https://deploi.ca/shopify/faq/shopify-subscriptions-vs-recharge-skio-loop) covers the fee side of the same decision.

## Which of Shopify's subscription limits stay after a move to Recharge or Skio?

Five of the six Shopify limits in the following table stay after a move to Recharge or Skio, because both apps sell through the same Shopify checkout. Third-party subscription apps even use the same five gateways as Shopify's own app: Shopify Payments, PayPal Express, Authorize.net, Adyen or Stripe, the last for select merchants only ([Shopify Help Center](https://help.shopify.com/en/manual/products/purchase-options/subscriptions/considerations), October 2026). Recharge confirms those limits on its own compatibility page ([Recharge Help Center](https://support.getrecharge.com/hc/en-us/articles/1500001312181-Shopify-Checkout-Integration-feature-compatibility), October 2026).

**Only the bundles limit lifts when a store moves from Shopify Subscriptions to Recharge or Skio**

| Documented limit | What Shopify says | On Recharge or Skio |
| --- | --- | --- |
| Bundles | "Bundles aren't compatible with the Shopify Subscriptions app" | Lifted: Recharge Plus and Skio sell their own bundles |
| Draft orders | "Subscriptions can't be used with draft orders" | Still blocked, per Recharge |
| Local and non-card payment methods | They "might not be available for subscriptions" | Still limited: Recharge lists Klarna, iDEAL and Sofort as unavailable |
| Gift cards | They apply "only to the first payment" | Still first payment only, per Recharge |
| Order edits | The order edits application programming interface (API) "doesn't support subscriptions" | Still limited: Recharge can't add a subscription to an order |
| Business-to-business (B2B) | Listed among features that "aren't compatible with B2B" | Still blocked, per Recharge |

Sources: [Shopify Help Center, Shopify Subscriptions app eligibility considerations](https://help.shopify.com/en/manual/products/purchase-options/subscriptions/shopify-subscriptions/considerations); [Shopify Help Center, Considerations and payment gateways for subscription products](https://help.shopify.com/en/manual/products/purchase-options/subscriptions/considerations); [Recharge, Shopify Checkout Integration feature compatibility](https://support.getrecharge.com/hc/en-us/articles/1500001312181-Shopify-Checkout-Integration-feature-compatibility); [Recharge, Subscription pricing plans for every stage of growth](https://getrecharge.com/pricing/); [Skio, Skio, a Recharge Company on the Shopify App Store](https://apps.shopify.com/skio); [Shopify Help Center, Requirements and considerations for using B2B](https://help.shopify.com/en/manual/b2b/getting-started/considerations). Verified October 9, 2026.

## Which retention tools does Shopify Subscriptions lack that Recharge and Skio sell?

Shopify Subscriptions lacks the save step that Recharge and Skio sell, and its payment recovery stops at retries you set. Shopify's customer page lists resume, skip, pause and cancel, plus payment method and address changes, and no cancellation offer. When a customer cancels, "billing and delivery ends immediately" ([Shopify Help Center](https://help.shopify.com/en/manual/products/purchase-options/subscriptions/shopify-subscriptions/customer-experience), October 2026). A failed payment retries on the number of attempts and the days between them that you set, and then the subscription skips, pauses or cancels ([Shopify Help Center](https://help.shopify.com/en/manual/products/purchase-options/subscriptions/shopify-subscriptions/manage-subscriptions/manage-app-settings), October 2026). The app's analytics show four metrics ([Shopify Help Center](https://help.shopify.com/en/manual/products/purchase-options/subscriptions/shopify-subscriptions/analytics), October 2026), and Shopify's sales reports add a purchase option filter ([Shopify Help Center](https://help.shopify.com/en/manual/products/purchase-options/subscriptions/considerations)). So the gap is a save step, which [Deploi's save-desk record](https://deploi.ca/shopify/build-vs-buy/subscription-save-desk-and-cancellation-flow) scores BUY rather than build (October 2026), plus tuned retries and deeper analysis.

**Recharge and Skio list cancellation saves, tuned payment recovery and bundles beyond what Shopify Subscriptions offers**

| Retention need | Shopify Subscriptions (free) | Recharge Starter, $99 a month + 1.49% + 19¢ | Skio, $599 a month + 1% + 20¢ |
| --- | --- | --- | --- |
| A customer clicks cancel | Billing ends immediately | Smart Cancellation Prevention | Multi-step cancel flow builder |
| A card fails or expires | Retries you set, then skip, pause or cancel; automatic card updates on Shopify Payments | Failed Payment Recovery | Smart Payment Recovery |
| Boxes and bundles | Not compatible | Customizable bundles from Plus, $499 a month | Build-a-Box |
| Reporting | Four app metrics | Analytics and industry benchmarks | Real-time analytics and segmentation |

Sources: [Shopify Help Center, Shopify Subscriptions app eligibility considerations](https://help.shopify.com/en/manual/products/purchase-options/subscriptions/shopify-subscriptions/considerations); [Shopify Help Center, Shopify Subscriptions customer experience](https://help.shopify.com/en/manual/products/purchase-options/subscriptions/shopify-subscriptions/customer-experience); [Shopify Help Center, Shopify Subscriptions analytics overview](https://help.shopify.com/en/manual/products/purchase-options/subscriptions/shopify-subscriptions/analytics); [Recharge, Subscription pricing plans for every stage of growth](https://getrecharge.com/pricing/); [Skio, Skio, a Recharge Company on the Shopify App Store](https://apps.shopify.com/skio); [Shopify Help Center, Managing Shopify Subscriptions app settings](https://help.shopify.com/en/manual/products/purchase-options/subscriptions/shopify-subscriptions/manage-subscriptions/manage-app-settings). Verified October 9, 2026.

## When is upgrading the wrong fix for a Shopify Subscriptions gap?

Upgrading is the wrong fix when the gap sits in Shopify's checkout rather than in Shopify Subscriptions, because Recharge and Skio sell through that same checkout. Deploi's Skio versus native record already scores replenishment on standard products WAIT on the free app ([Deploi Build vs. Buy](https://deploi.ca/shopify/build-vs-buy/skio-vs-native-subscriptions), October 2026).

> **When not to do this**
> - **When the blocker is draft orders or business-to-business (B2B) ordering.** Shopify blocks subscriptions on draft orders ([Shopify Help Center](https://help.shopify.com/en/manual/products/purchase-options/subscriptions/considerations)) and on B2B ([Shopify Help Center](https://help.shopify.com/en/manual/b2b/getting-started/considerations)) whatever the app (October 2026), so [company-level recurring orders for wholesale](https://deploi.ca/shopify/faq/b2b-subscriptions-company-level-recurring-orders) need reorder tooling instead.
> - **When the blocker is a local payment method.** The payment gateway decides what a subscriber can pay with, so a new app adds nothing. Recharge lists Klarna, iDEAL and Sofort as unavailable ([Recharge Help Center](https://support.getrecharge.com/hc/en-us/articles/1500001312181-Shopify-Checkout-Integration-feature-compatibility), October 2026).
> - **When "gifting" means renewals paid by gift card.** Shopify gift cards cover only the first payment on Recharge too. Gift subscriptions, which Recharge sells, are a different feature ([Recharge Help Center](https://support.getrecharge.com/hc/en-us/articles/1500001312181-Shopify-Checkout-Integration-feature-compatibility), October 2026).
> - **When "bundles" means Shopify's own Bundles app.** Recharge says Shopify Bundles aren't supported with its subscriptions, because Shopify doesn't allow bundles to be sold through selling plans ([Recharge Help Center](https://support.getrecharge.com/hc/en-us/articles/1500001312181-Shopify-Checkout-Integration-feature-compatibility), October 2026). A box needs the vendor's own bundle feature, which [the subscription box shortlist](https://deploi.ca/shopify/faq/subscription-box-app-vs-simple-recurring-orders) compares.
> - **When nobody owns churn weekly.** Name that owner before you buy, because a save flow nobody reviews won't keep subscribers.

## Deploi's point of view

**Where we disagree.** Vendor comparisons present the native app as feature-poor. It is feature-narrow, which is different: what it does, it does on Shopify's own rails, with no exit project attached. Several of the native gaps those comparisons list are checkout limits that every subscription app shares.

**Our judgment on the bundles row.** A requirement written down as "we need bundles" is often a second variant on the product-page selector, which needs no bundle feature at all. Read the gap list against your real merchandising, not against the roadmap deck.

**What this page adds.** Which of Shopify's documented subscription limits an upgrade removes (bundles) and which follow the store onto Recharge or Skio (draft orders, local payment methods, gift-card renewals, B2B), plus the retention tools each paid plan adds.

## When this answer changes

- Shopify makes bundles compatible with the Shopify Subscriptions app.
- Shopify lets subscriptions run on draft orders or B2B, or widens the payment methods that can pay for them.
- Shopify adds a cancellation offer, prepaid or gift subscriptions, product swaps or cohort reporting to Shopify Subscriptions.
- Recharge or Skio moves bundles, cancellation prevention or payment recovery to a different plan, or changes its prices.
- Recharge changes its list of features that don't work with its Shopify Checkout Integration.

## Sources

1. [Shopify Help Center, Shopify Subscriptions app eligibility considerations](https://help.shopify.com/en/manual/products/purchase-options/subscriptions/shopify-subscriptions/considerations), checked October 9, 2026
2. [Shopify Help Center, Considerations and payment gateways for subscription products](https://help.shopify.com/en/manual/products/purchase-options/subscriptions/considerations), checked October 9, 2026
3. [Shopify Help Center, Shopify Subscriptions customer experience](https://help.shopify.com/en/manual/products/purchase-options/subscriptions/shopify-subscriptions/customer-experience), checked October 9, 2026
4. [Shopify Help Center, Shopify Subscriptions analytics overview](https://help.shopify.com/en/manual/products/purchase-options/subscriptions/shopify-subscriptions/analytics), checked October 9, 2026
5. [Recharge, Shopify Checkout Integration feature compatibility](https://support.getrecharge.com/hc/en-us/articles/1500001312181-Shopify-Checkout-Integration-feature-compatibility), checked October 9, 2026
6. [Recharge, Subscription pricing plans for every stage of growth](https://getrecharge.com/pricing/), checked October 9, 2026
7. [Skio, Skio, a Recharge Company on the Shopify App Store](https://apps.shopify.com/skio), checked October 9, 2026
8. [Shopify Help Center, Shopify Scripts and the Script Editor app](https://help.shopify.com/en/manual/checkout-settings/script-editor), checked October 9, 2026
9. [Shopify Help Center, Requirements and considerations for using B2B](https://help.shopify.com/en/manual/b2b/getting-started/considerations), checked October 9, 2026
10. [Shopify Help Center, Managing Shopify Subscriptions app settings](https://help.shopify.com/en/manual/products/purchase-options/subscriptions/shopify-subscriptions/manage-subscriptions/manage-app-settings), checked October 9, 2026
11. [Shopify Help Center, Create and edit subscription plans](https://help.shopify.com/en/manual/products/purchase-options/subscriptions/shopify-subscriptions/manage-subscriptions/add-edit-plans), checked October 9, 2026
12. [Deploi Build vs. Buy, Recharge vs. Native Shopify Subscriptions: Worth the Fees?](https://deploi.ca/shopify/build-vs-buy/recharge-vs-native-subscriptions), checked October 9, 2026, Deploi research
13. [Deploi Build vs. Buy, Skio vs. Shopify Subscriptions: Is the Free Native App Enough?](https://deploi.ca/shopify/build-vs-buy/skio-vs-native-subscriptions), checked October 9, 2026, Deploi research
14. [Deploi Build vs. Buy, Build or Buy a Subscription Save Desk and Cancel Flow on Shopify?](https://deploi.ca/shopify/build-vs-buy/subscription-save-desk-and-cancellation-flow), checked October 9, 2026, Deploi research