Wix eCommerce vs Squarespace: Best for Creative Businesses: Drag-and-Drop Design or Customizable Templates?

In a world where the digital marketplace is booming, choosing the right eCommerce platform is crucial for creative businesses. With countless options available, the decision can often feel overwhelming. Two popular platforms that frequently come up in these discussions are Wix and Squarespace. Both offer robust features tailored to creative businesses, yet their approaches differ in many ways. If you're wondering whether Wix's drag-and-drop design or Squarespace's customizable templates are better for your business, this guide will provide the clarity you need.

Understanding Your Needs

Before diving into the specifics, it's crucial to understand your business needs. As a creative professional, your focus is likely on showcasing your work beautifully while ensuring a seamless shopping experience for your customers. You need a platform that excels in both design flexibility and functional capabilities. This is where Wix and Squarespace come into play, each bringing its unique strengths to the table.

Ease of Use

For busy entrepreneurs and creative professionals, ease of use can significantly impact their workflow and efficiency.

Wix: Drag-and-Drop Simplicity
Wix is renowned for its intuitive drag-and-drop interface. You don't need to be a coding wizard to create visually appealing websites. Everything is customizable, from text and images to buttons and forms. This level of control allows you to experiment with different layouts and designs effortlessly.

Squarespace: Streamlined Customization
While Squarespace also offers a drag-and-drop builder, it is slightly more structured compared to Wix. This structure can be beneficial for those who prefer a streamlined approach. Squarespace offers a wide range of pre-designed templates that are both elegant and functional. Customization is still possible, but within the boundaries of the template, which ensures a consistent aesthetic.

Design Flexibility

As a creative business, having the freedom to bring your vision to life is paramount.

Wix: Infinite Possibilities
Wix provides extensive design flexibility with its drag-and-drop editor. You can place elements anywhere on the page, allowing for truly unique and personalized designs. The platform also offers a substantial library of templates, but its true strength lies in the ability to customize every aspect of your site.

Squarespace: Elegant & Professional
Squarespace is known for its design-centric approach. The platform offers professionally designed templates that are optimized for both aesthetics and functionality. While the customization options are slightly more limited than Wix, the cohesive design elements ensure a polished and professional look, ideal for businesses that prioritize visual appeal.

eCommerce Features

Functionality is just as important as design. Let’s explore how each platform handles eCommerce capabilities.

Wix: Feature-Rich
Wix offers a comprehensive suite of eCommerce features, making it a powerful tool for online sales. From product pages to inventory management and payment gateways, Wix provides all the essentials. Additionally, it includes advanced features like abandoned cart recovery, multi-channel selling, and product reviews.

Squarespace: Integrated Simplicity
Squarespace simplifies the eCommerce experience by integrating seamlessly with its design tools. It offers robust eCommerce features, including product management, order processing, and payment solutions. Squarespace excels in providing an integrated shopping experience that feels cohesive and intuitive, both for the business owner and the customer.

Mobile Responsiveness

With mobile shopping on the rise, ensuring your eCommerce site looks great on all devices is crucial.

Wix: Manual Adjustments
Wix templates are mobile-responsive, but you may need to tweak certain elements manually to ensure they look perfect on smartphones and tablets. The platform provides a mobile editor that allows you to adjust the mobile view independently of the desktop version.

Squarespace: Auto-Responsive
Squarespace takes the guesswork out of mobile optimization. All templates are inherently mobile-responsive, ensuring your site looks stunning on any device without additional adjustments. This auto-responsive design is beneficial for ensuring a consistent user experience across all platforms.

SEO Capabilities

Visibility is key to driving traffic and sales. Here’s how Wix and Squarespace handle SEO.

Wix: Extensive Tools
Wix offers a comprehensive set of SEO tools designed to help you climb search engine rankings. Features include customizable meta tags, image alt text, and URL slugs. The Wix SEO Wiz guides you through the process, making it accessible even for beginners.

Squarespace: Integrated Optimization
Squarespace takes a holistic approach to SEO. The platform includes built-in SEO features like clean URLs, sitemaps, and meta tags. The structure of Squarespace sites is optimized for search engines from the start, ensuring your content is indexed and ranked effectively.

Customer Support

Responsive and effective customer support can be a lifesaver, especially when running an online store.

Wix: Extensive Resources
Wix offers a robust support system, including an extensive knowledge base, video tutorials, and 24/7 customer support through chat and phone. The platform also provides a help widget directly within the editor for quick assistance.

Squarespace: Comprehensive Support
Squarespace matches Wix with its comprehensive support offerings. Users have access to a wealth of articles, guides, and video tutorials. Additionally, Squarespace offers 24/7 support via email and live chat, ensuring you can get help whenever you need it.

Pricing

Cost is a significant factor when choosing an eCommerce platform. Both Wix and Squarespace provide tiered pricing plans.

Wix: Flexible Options
Wix offers a variety of pricing plans to suit different needs and budgets. The eCommerce and Business plans start at competitive rates, with additional features available at higher tiers. The flexibility in pricing allows businesses to choose a plan that fits their requirements without overspending.

Squarespace: Value-Driven
Squarespace pricing plans are straightforward and value-driven. The Business plan includes integrated eCommerce features, and higher-tier plans offer advanced functionalities like abandoned cart recovery. The clear, value-focused pricing makes it easy to understand what you’re paying for and what you’re getting in return.

Final Thoughts

Choosing between Wix and Squarespace ultimately depends on your business needs and preferences. If you prioritize complete design freedom and a feature-rich eCommerce experience, Wix may be the better option. Its intuitive drag-and-drop interface and extensive customization capabilities provide a playground for creativity.

On the other hand, if you seek a platform that balances elegant design with functional simplicity, Squarespace stands out. Its professional templates and integrated eCommerce features offer a seamless, aesthetically pleasing user experience.

At Deploi, we believe in empowering businesses with the right tools to achieve their digital goals. Both Wix and Squarespace have their unique strengths, and understanding these can help you make an informed decision that aligns with your vision and objectives. Whether you choose Wix or Squarespace, the key is to ensure the platform supports your creative endeavors while providing a seamless shopping experience for your customers.

Contact us today to explore how we can help you leverage these platforms to elevate your online presence and drive business growth.