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What is Shopify Flow and how can it help automate my store?

Shopify Flow is an automation platform built into Shopify Plus that uses a visual builder with triggers, conditions, and actions to create custom workflows without any coding required.

Common Automation Use Cases

Customer Management

  • Automatically tag high-value customers when orders exceed certain amounts
  • Segment customers into marketing lists based on behavior
  • Trigger loyalty rewards based on purchase history

Inventory & Product Management

  • Send alerts when inventory runs low
  • Hide out-of-stock products from collections automatically
  • Manage product visibility across sales channels based on inventory levels

Order Processing

  • Apply fraud analysis to flagged orders
  • Automatically cancel suspected fraudulent orders
  • Send team notifications for orders requiring special handling

Technical Capabilities

Flow integrates with numerous third-party apps and Shopify's native features, responding to over 100 trigger events including:

  • Order creation and updates
  • Customer registration and behavior
  • Inventory changes
  • Fulfillment updates

The platform supports complex conditional logic, enabling sophisticated workflows that save time and reduce manual errors across your entire operation.