Shopify Plus FAQ Hub

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Common Questions

How do I migrate from Lightspeed Retail (POS) to Shopify without disrupting in-store sales during the transition?

Shopify's free Store Migration app imports products and customers from Lightspeed Retail R-Series and X-Series, and nothing else: no orders, no gift cards, no loyalty balances (Shopify, July 2026). Sequence the cutover (catalog and inventory first, registers last) and keep Lightspeed live and read-only through one full month-end close.

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Can Shopify actually do subscriptions natively now, or do I still need Recharge/Skio/Loop?

Shopify Subscriptions, the free first-party app, handles recurring replenishment on standard products without a paid platform: weekly, monthly or yearly billing, subscribe-and-save discounts, and customer-managed pause, skip and cancel (verified September 2026). Recharge, Skio and Loop earn their fees at retention depth, meaning gifting, swaps, prepaid cycles, bundles and dunning. Bundles and draft orders remain native hard stops.

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At $1M+/month in online sales, is staying on Advanced actually leaving money on the table by not upgrading to Plus?

Advanced at $1M per month leaves money on the table in two cases: a third-party payment processor, or a Plus-gated capability already on the roadmap. The plan-fee gap is $1,901 to $2,201 per month, which is 19 to 22 basis points of that revenue (shopify.com/pricing, September 2026). Above eight figures, card rates are negotiated.

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Do AI answer engines like ChatGPT and Gemini still use traditional SEO signals (meta titles, schema, backlinks), or do they rely on something else entirely?

AI answer engines run on traditional SEO signals, with one change. Google states there are no additional requirements to appear in AI Overviews or AI Mode and no special schema.org structured data to add (Google Search Central, September 2026). The change is the unit of retrieval: engines lift passages, not pages, so extractable answer structure decides citation.

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At what GMV or order-volume level does QuickBooks actually stop being enough for a Shopify brand, and what specifically breaks first?

QuickBooks Online publishes no order-volume or revenue threshold. The three published usage limits are 250 accounts on Simple Start, Essentials and Plus, 40 combined classes and locations on Plus, and 25 billable users on Advanced (Intuit, August 2026). Structure breaks first: a second legal entity, a second currency, or an inventory costing method you cannot change.

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At what point does customizing an existing Shopify theme stop being cost-effective compared to commissioning a custom build?

Theme customization stops being cost-effective when the change queue outruns the theme's section model, and Deploi prices that crossover at an estimated $25,000 to $60,000: a one-time section library against an open-ended customization bill (Deploi estimate, illustrative, August 2026). Below roughly $10 million in revenue, buy a premium theme instead at $400 to $500 one time (verified September 2026).

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