Working with an Agency

Powered by Deploi

Common Questions

What line items typically make up a full Shopify Plus migration quote (discovery, design, dev, QA, training, post-launch support)?

A Shopify Plus migration quote breaks into six line items: discovery, design, development, QA, training and post-launch support. Development is the only one that must decompose further, into named storefront components you can price and cut individually. Deploi's own delivery runs five phases: Discovery & Planning, Design & Prototyping, Development, Testing & Optimization, Deployment & Support (per deploi.ca, September 2026).

right-arrow

Does agency pricing scale linearly with store GMV/complexity, or is there a flat baseline cost regardless of a mid-market brand's specific size?

Agency pricing tracks scope, not GMV. Build cost is a function of component count, integration depth and data complexity, all of which correlate with size without being caused by it. Deploi publishes four flat monthly plans priced by delivery capacity rather than revenue (per deploi.ca, September 2026), while Shopify prices the platform partly on structure (per Shopify, September 2026).

right-arrow

How much does adding international/multi-market complexity (Managed Markets setup, multi-currency) typically add to a Shopify Plus project quote?

Managed Markets adds a per-transaction fee, not a large build line: 3.5% per transaction, or 3.25% on Shopify Plus, plus a 1.5% currency conversion fee (per Shopify, September 2026). The project increment lands in the storefront (market-aware pricing display, localized content and per-market merchandising), because Managed Markets setup itself is configuration, with Global-e acting as merchant of record.

right-arrow

Is it normal for agency pricing to include a discovery/audit phase as a separate line item, or should that be free as part of the sales process?

A paid discovery phase is normal and defensible when it produces an artifact you own and can hand to a different agency tomorrow. Discovery that produces only a proposal is sales cost and should not be billed. A scope document, a data map and an integration inventory are portable assets; a pitch deck is not (Deploi position, September 2026).

right-arrow