Migrations & Replatforming
Powered by Deploi
Common Questions
How do we handle inventory data for products that are discontinued on the old platform but still have open backorders that need fulfilling post-migration?
Discontinued SKUs with open backorders must migrate as real, fulfillable variants, which breaks the usual rule about leaving dead products behind. Set them to Active with Continue selling when out of stock enabled, fulfill the backlog, then archive. Shopify allows negative inventory only when tracking is on and that setting is enabled (per Shopify Help Center, September 2026).
Should we use the subscription-platform migration as an opportunity to renegotiate our subscription app's pricing tier, given our subscriber count has likely changed since we first signed up?
Renegotiate the subscription app contract before the migration starts, because leverage evaporates once the destination platform is chosen. Recharge lists $25, $99 and $499 monthly tiers plus 1.34 to 1.49% and $0.19 per transaction; Loop runs free to $399 monthly at 0.75 to 1.0%; Skio is a single $599 monthly tier at 1% plus $0.20 (all verified September 2026).
What happens to abandoned-cart records and their associated recovery-email history when migrating customer/cart data to Shopify?
Abandoned-cart records do not migrate to Shopify, and Shopify deletes its own after three months. Shopify states that abandoned checkouts older than three months are automatically deleted from the admin, and converting a checkout to a draft order is the only way to keep it (per Shopify Help Center, September 2026). In-flight recovery sequences stop at cutover.