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Common Questions

What does Searchspring actually do for a Shopify store's search and merchandising?

Searchspring is now Athos Commerce, and the Shopify app you install is listed as Athos: Unified Discovery (verified September 2026). The product bundles three things a Shopify store buys separately otherwise: search relevance and autocomplete, faceted filtering, and a visual merchandising console for boosting, burying and pinning products in collections. Athos publishes no list prices; every plan is quoted.

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At what SKU count does Searchspring's merchandising rule engine start beating Shopify's native Search & Discovery boost/bury tools?

Native Search & Discovery stops covering a merchandising team at Shopify's own hard limits, not at a SKU count: 25 filters per store, 100 filter values displayed per filter, and no filters at all on collections above 5,000 products (per Shopify's docs, September 2026). Deploi scores merchandising rules a BUY once merchandisers trade collections weekly and the catalog clears roughly 1,000 SKUs.

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Why would a mid-market brand choose Searchspring/Athos over Algolia specifically, when both serve the same search-and-merchandising need?

Athos Commerce and Algolia sell to different buyers: Athos sells a merchandising console to a merchandising team, Algolia sells a search API to an engineering team. Algolia publishes usage-based prices starting free and billing $0.50 per additional 1,000 search requests on Grow; Athos quotes every plan privately (both verified September 2026). Buy Athos when no engineer owns search.

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Does Searchspring require Shopify Plus, or does it work on standard Shopify plans?

Athos Commerce does not require Shopify Plus. Athos markets the platform for "your Shopify or Shopify Plus store," and the Shopify App Store listing is free to install with usage billed separately by Athos (both verified September 2026). The real gate is commercial, not technical: Athos quotes every plan, and quoted platforms price against catalog size and traffic rather than Shopify plan.

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Does Searchspring support multi-currency or multi-region catalogs for a Shopify Markets international setup?

Athos Commerce lists multi-currency and multi-language support on its Shopify App Store listing, but publishes no documentation for Shopify Markets catalogs, market-specific pricing or per-market publishing (verified September 2026). Treat multi-region as a contract question, not a feature checkbox: get the market-to-index mapping and the price-field behavior written into the statement of work before signing.

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What onboarding/setup timeline should a mid-market Shopify Plus merchant expect when implementing Searchspring from scratch?

Athos Commerce quotes 8 to 12 weeks for an Athos-led "Snap" implementation, and leaves agency-led Self-Snap and API implementations to be scoped by the agency (per Athos's implementation guide, September 2026). Finalized designs must be delivered before Athos starts, so the real clock includes a design phase Athos does not run and does not count.

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