Trust, Legal & Compliance — Build vs. Buy
49 capability decisions in Trust, Legal & Compliance, each scored across the 12-dimension TCC framework for a mid-market Shopify reference scenario.
Build or Buy EU Right of Withdrawal Compliance on Shopify?
BUYShopify's returns tooling ships no withdrawal button, no cancellation form and no two-step confirmation flow for EU orders.
Trust, Legal & Compliance
Build or Buy Marketplace Seller Liability Insurance on Shopify?
BUYAmazon, Walmart and TikTok Shop set the insurance requirement, not Shopify. No app sells coverage, no app tracks it, and the entire loop runs off-platform.
Trust, Legal & Compliance
Build or Buy Policy & Terms Management on Shopify?
WAITPolicy and terms management on Shopify is a WAIT: native policy pages and checkout links cover it on every plan, with zero app spend.
Trust, Legal & Compliance
Build or Buy Product Recall and Corrective Action Management?
BUILDNo Shopify app manages recalls, and native inventory can't say who bought a lot. Build lot capture, the affected-customer query and the CAPA record yourself.
Trust, Legal & Compliance
Build or Buy Restricted-Party Screening for Shopify Orders?
CUSTOMIZENo Shopify app screens orders against OFAC or BIS lists; all 26 Security and Legal apps are fraud filters and banners. License a screening API and build the hold.
Trust, Legal & Compliance
Build or Buy Supplier and Vendor Risk Monitoring on Shopify?
BUILDShopify holds no supplier record, and the platforms that monitor supplier risk are sold to enterprise procurement teams.
Trust, Legal & Compliance
Build or Buy Vendor Concentration Risk on Shopify?
BUILDNo Shopify app maps which vendors can stop your business. This is a governance and architecture problem: a concentration register and a second lane you have tested.
Trust, Legal & Compliance
Build or Buy Warranty Reserve Liability Accounting on Shopify?
BUILDNo Shopify app or off-the-shelf SaaS models a warranty reserve. The ASC 460 estimate comes from your own claims history, so the claims dataset gets built first.
Trust, Legal & Compliance
Build or Buy a Checkout Terms Consent Checkbox on Shopify?
BUYShopify ships no native terms-of-service consent checkbox at checkout, so this is one of the few decisions here that is a clean, cheap buy.
Trust, Legal & Compliance
Build or Buy a Customer Blocklist on Shopify?
CUSTOMIZEShopify scores the order, not the person. Apps block cheaply. The expensive part is deciding who belongs on the list and catching the offender's next email.
Trust, Legal & Compliance